Returns & Exchanges

We want you to be completely satisfied with your Ben Parkes Running gear, which is why we offer a 30-day return policy for all unworn and unwashed items in their original packaging. Whether you need a different size or a different style, we are here to ensure you have the best kit for your next run.

1

Check Eligibility

Ensure your items are in their original condition, with tags attached, and were purchased within the last 30 days.

2

Start Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

3

Pack and Post

Securely package your items and use the prepaid shipping label provided in the portal to drop off your parcel at any authorized collection point.

4

Receive Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing